Competitive swimmer under water

FAQ's

Dive into our FAQ page and find the answer to question you might have about our custom printed swimming caps.

Top Quality Printing

Printed in Europe

Unbeatable Prices

With a price match guarantee

Fast EU Delivery

Fastest delivery in Europe

Free EU Delivery

Shipped to Europe for free

How long will my order take?

Usually no longer than 10 working days. But a firm delivery date will be given when you order and we can work to your deadlines if you need us to.

Are there any delivery charges?

No. Once we've produced your goods, we send them on a next day service at no extra cost. We offer Free Worldwide Delivery on Swim Hat orders over 100.

What's the order process?

Just email us on info@euroswimcaps.com, tell us what you want and we'll do the rest.
After a brief conversation where we'll establish exactly what it is you're after, we'll get to work on the following for you:

- Sorting the artwork and work out the printing/embroidery process to best suit your specification. Based on your specification or images, we'll knock up some visuals so you can see what your product will look like before we print them.
- Produce a quote for your order clearly breaking down the costs.
- All you need to do is approve the order and our team will get to work for you to ensure you get your finished custom products as quickly as possible.

How do I find the product I want, and get the price?

Either have a look through our easy to navigate website,give us a ring on 01384 262 335 or drop us an email on info@euroswimcaps.com. If you see the product you're after, make a note of the product code, get in touch and we'll price it up for you straight away.If you can't find what you need, give us a call and we will do our best to source the product(s) you're looking for through one of our trusted suppliers.
Can I have a sample before placing an order?We can often send an example of the work we've done on a similar order so you can have a look at the excellent quality of what we produce first hand. It is, however, time consuming and expensive to produce a one-off sample to your bespoke specification using your logo/image, but we can send photos of the print or embroidery prior to a larger run if you wish. We aim to sort every query before we get to production stage to give you peace of mind.

I don't have any artwork, or it is poor quality, what do I do?

Let us have a look at what you do have or just discuss what you need and we will do the rest. We'll produce a top notch visual for you and if you're happy, we'll get cracking for you on your order.

I do have artwork, what format do I send?

Any will do, but commonly PDF, JPEG, PNG or AI files. If it is for embroidery, an EMB file is perfect.

I want different types of garments with the same print/embroidery on them. Does this get me a bulk price break?

Yes. If you order 20 tees and 30 hoodies with the same design for instance, you would get a 50 price break.

How much will my embroidery cost?

This depends on the number of stitches in the design. This can change between designs but our prices are here. Once we have seen the artwork, we will be able to quickly give you a firm price.

How many colors can you print or embroider?

We can screen print up to 6 colors, embroider 12 colors or offer a full color Direct to Garment (DTG) service where you can have as many as you want.

My logo has lots of colors in it, can it be done with less colors or in black and white?

Yes, we can have a look at your image and adapt it to have less colors if you wish.

Can you embroider onto our own stuff?

Yes, we commonly embroider or print onto customer's garments.

How and when do I pay?

We accept credit and debit card payments, cheque, and bacs. We have several payment term options available and happy to discuss whichever is best for you.

How do I contact you?

By email on info@euroswimcaps.comWe are open Monday to Friday 7am til 7pm, and will pick up emails out of hours and will always respond the following day.

Customer Reviews

Don't just take our word for it...

Communication via phone and email always great with this team. Silicone hats, 2 colour print, look and feel great. We needed express delivery and they arrived as requested. Thank you!
Lindsay
Fantastic product and highly efficient service by Euro Swim Cap. Special mention to Gail Jones for looking after us so well.
Simon
Euro Swim Caps are always quick to respond to requests or questions. I love the swim hats and getting them individually wrapped for me makes all the difference and a better gift to receive for my clients. The choice of colours are amazing.
Annie
Again, we received great service from the Euro Swim Cap Excellent communication and great product for our Swimming Club. Recommend on all counts.
Amanda
Super customer service. Great products, arrived exactly as described. Love that they are not individually wrapped in extra plastic!! Thanks so much - will definitely re-order from you.
Jo
Great service and very fast turnaround on an urgent order. No need to go anywhere else for similar products. Really good customer service.
Daniel
We were recommended by another Swim Club when looking to get printed swim hats. Everything done very professionally and the company is very easy to communicate with they put the customer first. The hats and design are top quality and the products are good value. Would also recommend Euro Swim Cap to anyone looking to use their services.

Swilly Seals Ireland
Martin
Fantastic service from Euro Swim Cap. We asked them to do a very last minute print for our Pony Club Tetrathlon Team Swim hats. Communication was excellent. Price was competitive. The delivery was was 3 days after the order was submitted. The hats are really good quality - all the children commented on how nice and thick the hats are and how comfortable they are. Highly recommend.
Muddy
Ordered 250 hats and Euro Swim Cap have been brilliant all the way through. We changed the design numerous times and nothing was ever too much trouble. The hats are exactly what we wanted and the quality is bob on. Will be returning for more as soon as we need. Many thanks especially to Jack in sales.
Isabella